Car buyers experience notable benefits from informed dealership personnel who employ the teachings from Coffeen Management Company’s proprietary training programs. Our training programs are designed to not only help increase satisfaction ratings and improve customer loyalty, but to also increase overall profitability. Our classes and seminars integrate ethics, culture and a unique business framework to give our clients the competitive edge in the automotive industry. Adopting these principles and processes help ensure higher levels of success – validated through increased profit margins, customer satisfaction, and repeat/referral business opportunities.
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